Privacy & Transparency
We aim to operate with clarity, discretion, and integrity.
This page outlines how we handle your information and how our advisory service works.
Privacy
We respect your privacy and handle all information with care and discretion.
Any information you share with us, whether through our contact form, email, or WhatsApp, is used solely to understand your situation and provide appropriate guidance. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Where relevant, and only with your consent, we may share limited information with a rehab provider to help facilitate next steps.
How We Operate
We provide independent guidance to help individuals and families choose a rehab in Bali that is appropriate for their situation.
Our recommendations are based on real-world experience, understanding of the local landscape, and consideration of factors such as safety, clinical needs, program structure, and overall fit.
We do not present all centres equally, and we do not operate as a directory. Our role is to help you navigate options more clearly and avoid unsuitable choices.
Referral & Fees
In some cases, we may receive a referral fee from a rehab centre if you choose to enter a program following our introduction.
This does not determine our recommendations. Our priority is to guide you towards the option that is most appropriate for your circumstances, not the one that offers the highest fee.
We aim to be transparent in how we operate and are happy to answer any questions about this process. If you would like to discuss how we work, you can contact us.
Disclaimer & No Warranty
We provide guidance based on experience and available information, but we do not provide medical advice, diagnosis, or treatment.
All rehab programs are operated independently by third-party providers. We do not own, manage, or control these centres, and we do not warrant or guarantee the performance, outcomes, or results of any program.
The decision to enter a rehab program is ultimately yours, and should be made based on your individual circumstances, including appropriate professional or medical advice where required. You can learn more about us and our experience.